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Details of opportunity


Post available
Digital Champion Volunteer- deliver basic online training sessions (Action On Hearing Loss)
Location Causeway Coast & Glens

To assist with delivering basic online skills sessions to groups or individuals who are deaf or have hearing loss to enable them to increase their confidence and ability to use new technology. 

Suggested tasks: 

  • Assist the Digital Skills Officer to deliver basic online skills training sessions to groups of people who are deaf or have hearing loss.
  • Assist participants to complete short forms during the session. 
  • Provide 1:1 support to participants, as required. 
  • Promote the work of Action on Hearing Loss in Northern Ireland. 

Skills needed: 

  • An interest in technology and willingness to share your knowledge with people who are deaf or have hearing loss.
  • Experience of using the internet for tasks such as ‘googling’, emailing, social networking and online shopping. 
  • Ability to work with a wide range of people, including those who may lack confidence and experience using technology.
  • Knowledge of or willingness to learn about issues affecting deaf and hard of hearing people.  
  • Friendly, reliable and approachable manner. 
  • Ability to remain patient when working with service users, 
  • Ability to listen to questions and to answer appropriately. 

Training/Learning needed: 

Action on Hearing Loss NI offers full, on-going training for all volunteers including a one-day induction programme and further training specific to the volunteering role. We also offer an OCN accredited course in ‘Working with people who are deaf or hard of hearing’. 


The level of commitment depends on the individual volunteer and needs of the project.  


Positions will be offered within local areas. 

Support and supervision: Regular support will be given by your Volunteer Co-Ordinator, especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers as you work together. 

 Benefits of volunteering:

  • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people who are deaf or have hearing loss 
  • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers 
  • Fulfilment – knowing that the information you provide will make a real difference to those who receive it.
  • Expenses – all expenses incurred as a result of your volunteering will be reimbursed, according to the Action on Hearing Loss expenses policy. 
  • Opportunity to try other volunteering roles within Action on Hearing Loss. 

 Disclosure: All volunteers are required to complete an ACCESS NI check, as some of your work may include working with vulnerable adults.

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