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Details of opportunity


Post available
Support Volunteers (Alzheimer's Society)
Location Causeway Coast & Glens
Description Volunteers are vital to Alzheimer’s Society. Our aim is to reduce the impact of dementia on lives today and create a world without dementia tomorrow. This role description is designed to give you clarity about what you are going to do and who will support you in it. All Alzheimer’s Society people are expected to commit to our vision and values which underpin what we do every day. How does this role make a difference? The volunteer role is essential to support staff, family members and friends of those who care for people with dementia who are attending support groups. In this role you will ensure that group participants feel comfortable and are able to participate. What will you be doing? • Talking and listening to people with dementia and their carers in a sensitive and supportive way • Being aware of practical and emotional needs, referring more complex issues to specialist Society staff as appropriate • Providing basic information, including fact sheets and similar Society materials • Providing support and encouraging people to share their experiences for the benefit of themselves and/or the wider group as appropriate • Assisting with the serving of food and refreshments where this is relevant to the activity • Joining in with social activities that benefit the individual and/or group (for example, board games, arts and crafts etc) • Keeping accurate and appropriate records of group activities where applicable • Attending events to promote the programme, handling and carrying materials etc • Informing appropriate colleagues about how well things are going and to make constructive comments on how to improve the experience of the service users • Learning about and following Alzheimer’s Society health and safety standards at all times (including food hygiene where relevant) • Developing an understanding of Alzheimer’s Society activities and other local services so that questions/enquiries can be handled well • Being aware of and committed to Society policies and procedures such as data protection/confidentiality, equal opportunities/inclusion and code of conduct. Will the role be suitable for you? No special qualifications or experience needed. The role may be ideal for you if you have: • An interest in volunteering to support people with dementia • Knowledge of or a willingness to learn about dementia and how it can affect individuals, their families and carers • Good listening and communication skills • Ability to be calm, patient and caring • Ability to show empathy • Punctuality and reliability • Ability to complete basic records in writing (where relevant) • Ability to volunteer within service boundaries • An understanding of and commitment to, confidentiality • A willingness to learn about, and be committed to, the Society’s expectations around values and behaviours • A commitment to teamwork with volunteers and staff from a variety of backgrounds • A commitment to attend relevant learning and development workshops.# How much time will you need to give? This role is flexible. We do hope you will be able to offer a few hours each week How will Alzheimer’s Society support you? • You will receive relevant induction for the role • You will benefit from ongoing training and other development opportunities • You will be provided with one-to-one and/or group based support • You will be reimbursed agreed out of pocket expenses in accordance with Society policy. Age 18+
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