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Details of opportunity


Post available
Helpline Volunteer (Action on Elder Abuse)
Location Throughout Northern Ireland
Description Do you enjoy chatting and listening to people and providing emotional support? Do you have a few hours a week to spare to help others? Every year over 500,000 older people across the UK experience abuse. By giving the gift of time as a Helpline Volunteer, you can make a real difference in an older person's life. Action On Elder Abuse is a UK wide charity and our unique confidential Helpline Elder Abuse Response has been successfully operating for over 20 years. The charity has now expanded and has a working base in Northern Ireland and we need your help to develop our Helpline presence. Our helpline provides free, confidential information, advice and support to victims of elder abuse, as well as others who are concerned about or have witnessed abuse, neglect or financial exploitation. If the following apply, then we want to hear from YOU: you are aged 18 or over, you enjoy working with older people, you have excellent communication skills, you can build a rapport with older people, and/or people in distress, you can provide empathy, advice, support or just be someone who can listen, you are willing to undertake detailed training to give you the relevant knowledge and skills to deal with helpline calls. We're looking for 5 volunteers who will take calls from home( but must be within travelling distance to the BT34/35 area to regularly meet with our Services Coordinator for ongoing support and training). Each helpline shift will be 2- 4 hours in duration on one day per week between Monday and Friday 9am to 5pm. Benefits of Volunteering with us: Be part of a dedicated team working towards an end to elder abuse. Connect with people in your community. Learn new skills through ongoing training, with certificates provided. Ongoing support and guidance from staff and other volunteers. Out of pocket expenses.
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