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Details of opportunity


Post available
Lead Information Volunteer (Action on Hearing Loss)
Location Causeway area

Action On Hearing Loss

Lead Information Volunteer

Action On Hearing Loss is a charity helping people who are confronting life-changing deafness, tinnitus and hearing loss.    

You will play an important role in a new UK-wide project called Hear to Inform and Connect. We hope to expand our volunteer-led information services for older and isolated people with hearing loss.

We aim to increase the number of older people who take action to manage their hearing loss and tinnitus. By working closely with other local organisations and community groups we want to help make their services more accessible and inclusive for people with hearing loss. You will have a vital role delivering information services in your local community, and for raising awareness of the work of Action on Hearing Loss.

What will you gain by volunteering:

  • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people
  • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
    • Fulfillment – knowing that your support at events and as an Action on Hearing Loss representative will make a real difference to those who receive it and raise deaf awareness throughout society as a whole
        • Expenses – all expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
          • Opportunity to try other volunteering roles within Action on Hearing Loss


          • Manage a small team of information volunteers in your local area
          • Co-ordinate volunteers to run information stands and deliver presentations to community groups, care homes and organisations in your local area
          • Ensure volunteers complete Risk Assessment checklists to ensure venues are suitable
          • Talk to members of the public in a friendly and enthusiastic way to raise awareness of hearing loss and offer appropriate publications/materials 
          • Motivate older people who have hearing loss to access the services available and direct any medical or other specific questions to the Regional Information Officer.
          • Sign post to other agencies or services that may be beneficial to the service user, such as other internal Action on Hearing Loss services and the Sensory Support Teams in the Health & Social Care Trusts
          • Ensure data is collected at all information sessions and shared with the Regional Information Officer
          • Promote the work of Action on Hearing Loss
          • Meet Action on Hearing Loss staff and other volunteers to discuss the project and suggest any improvements

          Tasks needed:

          • Experience of managing or working with small groups and teams
          • Knowledge of, or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people
          • Friendly, reliable and approachable manner
          • Ability to listen to questions and to answer appropriately
          • Happy to work with a wide range of people, especially older people


          • Location: Your local community.
          • Time commitment: This will depend on your availability and the amount of time you want to offer. However, a minimum of 4 hours per week will be required for this role.
          • Transport: You will need to be able to travel locally to different places, whether by car or public transport. Expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
          • We offer full, ongoing training for all volunteers.

            Click here to register your interest in this opportunity