Access NI Checks
Volunteering - make a difference !...
Contact Causeway Volunteer Centre

Details of opportunity


Post available
Equipment Support Volunteer (Action on Hearing Loss)
Location Causeway area

Action On Hearing Loss

Equipment Support Volunteer

Action On Hearing Loss is a charity who are confronting life changing deafness,tinnitus and hearing loss.

You will play an important role in a new UK-wide project called Hear to Inform and Connect. We hope to expand our volunteer-led information services for older and isolated people with hearing loss.

We aim to increase the number of older people who take action to manage their hearing loss and tinnitus. By working closely with other local organisations and community groups we want to help make their services more accessible and inclusive for people with hearing loss. You will be involved in running resource sessions for service users in your local community and for raising awareness of the work of Action on Hearing Loss.

What will you gain by becoming a volunteer for Action On Hearing Loss:

  • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people
  • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
  • Fulfillment – knowing that your support at events and as an Action on Hearing Loss representative will make a real difference to those who receive it and raise deaf awareness throughout society as a whole
  • Expenses – all expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
  • Opportunity to try other volunteering roles within Action on Hearing Loss


  • Deliver product demonstration appointments at our Action on Hearing Loss hubs in Belfast, Derry/Londonderry and Omagh or home visits, as required
  • Become familiar with the range of Action on Hearing Loss equipment, products and information resources
  • Contact local audiology departments and other relevant groups to promote the Action on Hearing Loss hubs and also generate appointments
  • Respond to email enquiries
  • Record any enquiries you are unsure of and feedback to the Regional Information Officer, who will follow up the enquiry at a later date
  • Monitor appointment numbers at Action on Hearing Loss hubs and collect feedback using the data collection tools supplied
  • Make a product order for a client over the phone or online, if required

Skills Needed:

  • Confidence in learning about technology to demonstrate products to visitors (full training will be provided) 
  • Knowledge of, or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people
  • Friendly, reliable and approachable manner
  • Ability to listen to questions and answer appropriately
  • Happy to work with a wide range of people especially older people
  • BSL is not required for this role, but it is a welcome skill.


  • Location- Action on Hearing Loss hubs in Belfast, Derry/Londonderry and Omagh
  • Time- This role requires a weekly commitment of 3 hours to assist with and manage appointment bookings 
  • Transport-You will need to be able to get to one of our hubs in Belfast, Derry/Londonderry or Omagh. Local travel expenses from your home address to the hub will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
  • Action on Hearing Loss offers full, ongoing training for all volunteers.

Click here to register your interest in this opportunity