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Details of opportunity


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Information Stand Volunteer (Action On Hearing Loss)
Location Causeway area

Action On Hearing Loss

Information Stand Volunteer

Action On Hearing Loss is a charity helping people who are confronting life changing deafness, tinnitus and hearing loss.

You will have an important role to play in our new  project called Hear to Inform and Connect. We hope to expand our volunteer-led information services for older and isolated people with hearing loss.

We aim to increase the number of older people who take action to manage their hearing loss and tinnitus. By working closely with other local organisations and community groups we want to help make their services more accessible and inclusive for people with hearing loss. You will be involved in delivering information services in your local community, and for raising awareness of the work of Action on Hearing Loss.

You will provide information on deafness, hearing loss and tinnitus to deaf and hard of hearing older people, their families and carers, local community groups and organisations.

What will you gain by becoming a volunteer for Action On Hearing Loss:

  • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people
  • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
  • Fulfillment – knowing that your support at events and as an Action on Hearing Loss representative will make a real difference to those who receive it and raise deaf awareness throughout society as a whole
  • Expenses – all expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
  • Opportunity to try other volunteering roles within Action on Hearing Loss


  • Follow health and safety guidelines and complete risk assessments
  • Collect leaflets and equipment from Head Office and take them to the venue
  • Set up information stands, including using pop-up stands and arranging leaflets on a table, using materials provided by Action on Hearing Loss
  • Carry out basic hearing screenings, where appropriate
  • Answer questions from visitors to the stand and hand out leaflets, as appropriate
  • Complete enquiry forms if you are unable to provide the information, and pass the form to the Information Officer to follow up
  • Monitor the number of enquiries at each session and collect feedback from all service users to share with the Information Officer
  • Pack up at the end of the session
  • Promote the work of Action on Hearing Loss
  • Meet with Action on Hearing Loss staff and other volunteers to discuss the project and suggest any improvements.

Skills Needed:

  • Confidence in speaking to individuals and groups
  • Knowledge of, or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people
  • Friendly, reliable and approachable manner
  • Ability to listen to questions and to answer appropriately
  • Happy to work with a wide range of people, especially older people.
  • Location-Information stands and sessions will take place in your local community.
  • Time commitment-The length of each information stand session can vary, from a few hours to a full day. The level of commitment depends entirely on what you are able to offer.
  • Transport-You will need to be able to travel locally to different places, whether by car or public transport, to run the information stands. Expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
  • Training Action on Hearing Loss offers full, ongoing training for all volunteers.

Click here to register your interest in this opportunity