Access NI Checks
Volunteering - make a difference !...
Contact Causeway Volunteer Centre

Details of opportunity


Post available
Customer Engagement Volunteer (National Trust)
Location Bushmills

National Trust

Customer Engagement Volunteer (Food and Beverages)- Giant's Causeway

Role Description:

Visitor engagement, providing a warm welcome within the food and beverage area and queue management.

  • Providing a warm, friendly welcome to our visitors, giving a great first impression to cafe.
  • Queue management leading to a fast, efficient service, but still giving that important one to one interaction.
  • Making sure there’s always enough food for sale on display.
  • Getting to know the food and treats we serve the local suppliers it comes from and knowing our specialty dishes- it is great information to share when there’s a queue.
  • Knowledge of food allergies and learning the foods we provide for visitors with these allergies and intolerances.
  • Getting to know and following food hygiene and cafe procedures, so we take care of visitor’s health and safety.
  • You are important in making sure things run as smoothly and safely as possible- this includes getting to know health and safety and evacuation procedures.
  • Working as part of a team so helping others where needed.
  • Full induction and training will be provided including courses on allergens and food safety.
  • You will gain knowledge on the formation of the Giant’s Causeway- and how a fall out between two giants created it

Desirable Skills:

  • Cheerful, bubbly and love interacting with people-you’ll meet a lot at lunchtime!
  • Looking for a varied role-you’ll be juggling tasks as well trays of sandwiches!
  • Keen to be part of a close team.
  • Good at keeping places looking lovely with a keen eye for food merchandising.
  • If you’ve catering experience –we’d love to hear about it, but it’s not necessary.

By getting involved, you could:

  • Use your smile and customer service skills to make visitors feel welcome.
  • Help us generate a profit, to continue our work looking after special places for ever for everyone.
  • Join an enthusiastic team and make new friends.
  • Develop your hospitality skills and put them into practice.
  • Gain a qualification in Food Safety Level 2.


  • We’ll help you get to know Giant’s Causeway, how you can help and how you will work with the rest of the team- with induction and training.
  • We’ll cover agreed costs of your travel between home and Giant’s Causeway.

Click here to register your interest in this opportunity