Charity Shops / Retail



Shop Volunteer (British Red Cross)


British Red Cross

Shop Volunteer

The British Red Cross help anyone, anywhere in the UK get the support they need if crisis strikes.

Helping people in crisis begins at your local charity shop. Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers. Our aim is to serve every customer with a smile, and to make sure everyone that visits us has a great experience. We're always aware that every penny raised in our shops goes straight to helping someone in crisis.

Role Description:

Our shop volunteers are the first point of contact when they enter our shops. You will be a welcome greeting for all customers providing assistance and ultimately helping increase donations.

You will provide invaluable help through the running of the shop, keeping it stocked and attractively displayed. You can get involved as much or as little as you like by: sorting out stock; putting your own stamp on shop displays or getting trained in order to serve customers at the till.

Being part of a huge fundraising effort is very motivating, you provide the best service possible by representing the British Red Cross to the local community and raise as much money as possible for the organisation.

Typical tasks include:

  • Serving customers, taking cash and proving good all round customer service
  • Unpacking and pricing stock
  • Working on window and shop displays
  • Keeping the shop tidy, clean and well organised
  • Interacting with the general public

Desirable skills:

  • Someone with good interpersonal, communication and teamwork skills
  • Someone with the ability to work alone and unsupervised as required
  • Someone with the ability to lift and move stock safely

What we offer:

  • Support to develop your retail skills through our in-house Volunteer Journey training and our e- learning facility so you can represent the Red Cross with confidence
  • Meeting and working with warm and friendly like minded people
  • Reimbursement of reasonable out of pocket expenses whilst volunteering
  • A 20% discount on donated goods
  • You can proudly say you are part of the world's largest humanitarian organisation and one of our 13 million volunteers across the world

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