Young People

** HELPLINE VOLUNTEERS **

Description

The ZGBTST helpline has been operating for 10 months with the need for further expansion to accommodate clients.

The role of a ZGBTST helpline volunteer is to provide compassionate telephone support to the callers 24/7. Assisting them with a listening ear, appropriate advice and support in their time of need. 

Responsibilities

Duties include:

                                Gathering client information

                                Supportive listening ear

                                Befriending 

Times required:

10am – 10pm & 10pm – 10am once per week.

Criteria:

This role would be suited to someone who has experience in befriending/supporting vulnerable individuals however this is not essential as all training will be provided.

Requirements:

Due to the sensitive nature, this opportunity is only suitable for those aged 18 or over and is subject to an Access NI check.

All ZGBTST volunteers are supported by a volunteer manager to assist with any queries at all times.