Telephone Group Facilitator (RNIB)

Throughout Northern Ireland


Telephone Group Facilitator

Are you a good listener? We need you to facilitate one of our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others. You will contribute to the group to ensure that all participants feel comfortable and that the group conversations run smoothly. This is a telephone-based role that you can do from home.

What  will you be doing?

  • Listening to the group conversation.
  • Making appropriate contributions.
  • Creating a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part.
  • Being the link between the group and the RNIB Talk and Support team.

What skills and experience are needed?

  • Empathy with partially sighted people
  • Good listening skills
  • Good verbal communication skills
  • Work with wide range of people

What will you gain from the role?

  • A chance to make a difference
  • New experiences and skills
  • Working with people with sight loss

What support will be given?

  • Understanding Sight Loss Pack
  • Expenses
  • Supervision and help from your Manager
  • Training as appropriate

  • When will you be needed? Mon am, Mon pm, Tues am, Tues pm, Wed am, Wed pm, Thurs am, Thurs pm, Fri am, Fri pm
  • How often will I be needed? 1 hour Per Week.
  • Location information: Home based, over the telephone (this role requires you to have a landline telephone). 

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