Deafblind UK members have combined sight and
hearing loss and many live alone with few family and friends around them.
Could you help support our members who would like to stay in contact
over the telephone and receive a weekly call from a friendly volunteer?
Making a regular call or sending an email or letter to one of our
members could make a huge difference right now. So many of them live alone and
having the opportunity to speak to another person can be of huge benefit to
their general wellbeing.
How can you help…
We are looking for confident, chatty and friendly individuals who can
hold a good conversation with our member over the phone. You could be chatting
about similar interests or learning about each others lives. Whatever the
conversation you’ll be making a positive difference.
Something as simple as phone call could brighten up
our members’ week!
You don’t need to be local to the member and you don’t need experience
to become one of our chatty volunteers. The majority of our members communicate
with clear speech. You just need to be comfortable talking over the phone,
engaging, able to instigate conversations and commit to regular weekly calls.
All applicants are required to complete a basic Access NI check.
What is a VolunteerTelephone/Email Befriender? A Volunteer Telephone/Email Befriender makes regular phone calls or
emails to our members and engages in conversations of mutual interest, offering
support and friendship to each member. Reducing deafblind people’s isolation
and improving their quality of life. Providing advice and guidance to our
members as appropriate within a mutual friendship.
What’s involved? As a Volunteer Telephone or Email Befriender your role would be:
establish and build a befriending relationship
call/email an identified deafblind person at a mutually convenient time on
a regular basis
enable the deafblind person to discuss topics of their choice
engage in conversations of mutual interest with a deafblind person and to
provide encouragement to maintain the flow of conversation for the
provide advice and guidance to a deafblind person to a level appropriate
within a mutual friendship.
provide regular updates of your volunteering activity to your named
Deafblind UK contact
What times do I need to commit to?
This role requires a regular commitment of time, usually weekly.
The role will suit people who …
to share their own personal interests with member who have similar or the
to engage in conversations with deafblind people to share interests
to learn communication and guiding techniques to meet the needs of the
deafblind person / people (full training will be provided)
18 and over
in the UK
What are the benefits to you?
to meet like-minded people in your community
part of a friendly and dedicated team
satisfaction of knowing you will be making a difference to real people’s
positive employability skills to help you in your career path
How do we support you?
We ensure all volunteers who join our team are well equipped to
undertake any tasks and will provide training and supervision throughout your
journey with us. Any specific training will be outlined within your onboarding
and induction stages and then discussed at your reviews with your named lead